Frequently Asked Questions

Have a question? We've got answers. If you can't find what you're looking for, feel free to contact us.

General Questions

You get a publicly accessible, AI-optimized profile for your business, hosted on PrivateHub.ai. This profile contains structured data about your business that we generate by analyzing your website. Most importantly, this profile is licensed in a way (Creative Commons) that gives AI companies explicit permission to use your data, which is a key factor in getting cited.

No, and it's important to be honest about this. No service can guarantee a citation from a specific AI model. The process of training these models is controlled by companies like Google and OpenAI. What our service does is remove all the major technical and legal barriers that would prevent an AI from citing you. We significantly increase your probability of being included by creating a "perfect" source of data for them.

This varies. For AI features that use more real-time data, like Google SGE, the impact can be visible relatively quickly. For foundational models like ChatGPT, the impact depends on their training schedules. A model's core knowledge might only be updated every few months. Our goal is to ensure your data is perfectly prepared for whenever their next data collection and training cycle occurs.

Technical Questions

No, you don't have to. Our system works by creating a profile hosted on our site. However, for a small extra boost, we do provide you with a schema snippet on your dashboard that you can optionally add to your website's header. We also recommend linking to your new profile from your website's footer to help search engines connect the two.

AI companies face massive legal risks regarding copyright. They are much more likely to use data that they have explicit, legal permission to use. By licensing your profile under the CC BY 4.0 license, you are giving them that permission. This single step removes a huge hurdle and makes your data more valuable and less risky for them to incorporate into their models.

Good SEO is about convincing a search algorithm that your page is the best answer for a user's query. AI Citation Optimization is about providing clean, structured, and legally-safe data directly to the AI model itself for its own knowledge base. They are related but distinct. Good SEO helps users find you; good AI-readiness helps AI understand and cite you.

Account & Pricing Questions

If you cancel your subscription, your public profile on PrivateHub.ai will be taken down at the end of your billing period. Any data that AI models have already incorporated into their training sets will likely remain, but you will lose the benefit of having a live, authoritative source that they can continuously reference for updates.

Currently, our system generates the profile based on the content of your website. To update your profile, you would first update your own website, and then you can request a re-analysis from your dashboard. We are working on tools that will allow direct editing of your profile data in the future.

Still Have Questions?

Our team is here to help. Reach out to us and we'll be happy to answer any other questions you might have.

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